Vacancy No

36

Vacancy Title

Business and Customer Service Apprentice

Location

Southampton

Salary

£14,625

Course Title

Business Administrator Standard (Level 3)

Brief description of the role

APPLY NOW! This is a fantastic opportunity for a Customer and Business apprentice. You’ll become an important part of the team assisting with all business admin activities and helping our clients. You’ll learn all aspects of the company, the industry, and this is the perfect platform to kick-start your career! APPLY NOW!

Task list / Job Description

Working from our modern, friendly office in Millbrook your day-to-day duties include:

• Dealing with email enquiries and responding with accurate quotes via SAP business one
• Invoicing sales orders from SAP for distribution & direct customers
• Co-ordinating orders for lubricant throughout the UK and Europe
• Liaising with agents, ports, and clients directly and ensuring complete and accurate information is recorded
• Liaising with our 3 rd party couriers to ensure on time deliveries
• Planning deliveries via our own lubricant vehicles throughout the UK
• Administration duties including CRM updating, compliance and KPI’s
• Keeping records of customer interactions via CRM
• Building sustainable relationships with our customers, through open and professional communications
• Following recognised guidelines, processes, and policies
• Generate sales opportunities in CRM

Full training will be given in order to complete the above duties to the best of your ability. 

Williams Shipping and Boom Training will provide ongoing support and guidance throughout the apprenticeship.

Employer introduction

Specialist logistics by land and sea. This role is based on the land side team (road transport and cargo handling)

Future progression

After successful completion of the apprenticeship, the candidate will have the opportunity to join the business as a permanent member of staff

Salary to be confirmed at a later date.

Boom Training introduction

Boom Training was established in 2014 as an apprenticeship training provider, with a strong focus on providing a high quality experience for our client employers and learners.  Since then we have grown to deliver a wide range of programmes throughout England. 

Entry requirements

• GCSE English (Grade 4) desirable
• GCSE Maths (Grade 4) desirable

 

Other information

The ability to drive would be an advantage due to the location of the office but there is public transport available.